WHAT IS YOUR RETURN POLICY?
Unused, unopened, and unworn Olive & June products are eligible for return. All returns must be processed within 30 days of placing the order. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
DO YOU OFFER EXCHANGES?
We only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at email@example.com and send your item to: 5653 1/2 Hollywood Blvd. Suite 8 Los Angeles, CA 90028. Exchanges must be received within 30 days of placing your order.
HOW DO I INITIATE A RETURN?
To return your product, you should mail your product to: 5653 1/2 Hollywood Blvd. Suite 8 Los Angeles, CA 90028. Returns must be received within 30 days of placing your order. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Credit card refunds usually take 5-10 business days to appear on your statement.
CAN I MAKE A RETURN IN ONE OF THE SALONS?
All returns and exchanges must be processed by mail at this time.
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?
If you received a product different from the one that you ordered, we are so sorry about that! Please contact us at firstname.lastname@example.org and we’ll be sure to get you the product you ordered.
430 N CANON DR BEVERLY HILLS, CA 90210
146 S LAKE AVE
PASADENA, CA 91101
1426 MONTANA AVE
SANTA MONICA, CA 90403