HOW DO I PLACE A RETURN OR EXCHANGE?
We’re sorry you didn’t love your O&J product. Please email us at email@example.com with your order number and the products you’d like to exchange or return, and we’ll take care of the rest.
HELP! I CAN’T FIND MY RETURN SLIP…
Don’t worry —Olive & June packages don’t include return slips. Just reach out to firstname.lastname@example.org and we’ll help you place your return or exchange.
WHAT IS YOUR RETURN POLICY?
All returns must be processed within 30 days of receiving the order. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Email us at email@example.com and we’ll help you place the return. Saturday Sandals that have been worn or show signs of wear are not eligible for return or refund.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Credit card refunds usually take 5-10 business days to appear on your statement.
CAN I MAKE A RETURN IN ONE OF THE SALONS?
All returns must be processed by mail at this time.
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?
If you received a product different from the one that you ordered, we are so sorry about that! Please contact us at firstname.lastname@example.org and we’ll be sure to get you the product you ordered!
430 N CANON DR BEVERLY HILLS, CA 90210
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PASADENA, CA 91101
1426 MONTANA AVE
SANTA MONICA, CA 90403